Information Systems Technology: IT Technical Support, C.S.C.

Career Studies Certificate

This program is designed for individuals seeking employment in a technical support center and for those persons employed who wish to update their skills in the help desk field. This curriculum will prepare students for employment as help desk specialists/technicians, desktop support specialists, and technical support specialists. Upon completion, graduates are prepared to study for the A+ Software, A+ Hardware, Network+, Security+ and AWS Certified Cloud Practitioner exams.

Credit for Prior Learning: Students in this program may be eligible for credit for prior learning. See an academic advisor or counselor for further information.

Course Curriculum

Below is a table that shows the courses needed to satisfy this program. Please speak with an advisor to ensure you meet your program requirements.

One Year			Credits
1st Semester
ITE	152	Introduction to Digital and Information Literacy and Computer Applications	3
ITN	101	Introduction to Network Concepts	3
ITN	106	Microcomputer Operating Systems	3
SDV	101	Orientation to (a Specific Discipline)	1
Total			10
2nd Semester
ITN	107	Personal Computer Hardware and Troubleshooting	3
ITN	257	Cloud Computing: Infrastructure and Services	3
ITN	260	Network Security Basics	3
Total			9
Total credits for the Career Studies Certificate = 19

One Year	Credits
1st Semester
Introduction to Digital and Information Literacy and Computer Applications ITE 152	3
Introduction to Network Concepts ITN 101	3
Microcomputer Operating Systems ITN 106	3
Orientation to (a Specific Discipline) SDV 101	1
Total	10
2nd Semester
Personal Computer Hardware and Troubleshooting ITN 107	3
Cloud Computing: Infrastructure and Services ITN 257	3
Network Security Basics ITN 260	3
Total	9
Total credits for the Career Studies Certificate = 19

All first-time students must take a one-credit Student Development (SDV) course prior to enrolling in their 16th credit at NOVA.

IT courses used for this program may not be more than 10 years old, unless approved by academic dean.

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